Just like when you text or DM with friends, there are some rules for communicating efficiently and productively. Here are three DM behaviors that stress out your colleagues:
- Not giving a response or reaction to a message. Just like in real life, silence can be anxiety-inducing.
- One-word greetings and replies. Without the benefit of face-to-face communication, something like "OK" comes off as curt. Especially if you follow it with a period.
- Typing and stopping repeatedly without hitting Send. People can see when you're typing. If you keep starting and stopping, you give the sense that you're trying extra hard to craft the "perfect" message -- which a lot of people think means bad news.